Delivery & Collection
When you place an order with us online we will acknowledge receipt of the order immediately and also give you your own personal order reference number. With equipment, we aim to deliver within 3-5 working days and as a teamwear specialist our aim is to have all our garments in stock and we endeavour to dispatch your order within 5-7 working days. You will also receive an email from us when your order has been dispatched for peace of mind. Please note: throughout our peak periods due to high levels of orders it may take slightly longer to dispatch your order particularly if we are hand-making it! Please note adverse weather may affect delivery times. However, we will advise you should there be any delay in processing your order.
Standard Delivery
Mainland UK - £5.99
Scottish Mainland - £19.99
Scottish Offshore - £26.99
Northern Ireland - £19.99
Isle of Wight - £19.99
Channel Islands (excl. Alderney, Herm & Sark) - £34.99
Fast Track Delivery
If you require an express delivery service on your teamwear we now offer a FAST-TRACK service for £7.50 plus an additional 30% of your basket total. This service means your order will be ready to dispatch in three working days so your garments be will with you on the fourth day. Please note your basket value must not exceed £200 to qualify for express delivery. Please ensure you select an appropriate delivery address where somebody can sign for your package. Please note that express delivery options are subject to stock availability but should there be any delays we will email you ASAP. Express delivery services are available to the majority of mainland UK addresses however in certain areas it may not be possible.
Collect In-Store
We also offer a FOC collect in-store option at our Store in Dummer, Basingstoke. Once your order has been processed, picked and packed and is ready to collect, you will receive a dispatch email. Please check store opening times before collecting.
If for any reason the items you order are not in stock, we will place the item on back order and dispatch it to you as soon as it is in stock, we will email you to notify you if this is the case. You will always be kept informed of the estimated delivery time for your order and given the option of a similar alternative product or the chance to cancel your order if you would rather not wait. If we dispatch your order in part(s) you will not be charged for any subsequent deliveries made to complete your order.
Worldwide Shipping
Serious Sport has the ability to ship teamwear orders worldwide. It is extremely important to us that your goods arrive safely and securely. You will be given a personal tracking number as soon as your order leaves us. This will give you all the information needed to track your parcel at any time, making sure you know when to expect delivery. All parcels will require a signature on delivery.
The cost of shipping abroad is calculated by the volumetric size and weight of the parcel.
For an accurate and personal quote, giving you an estimated time of delivery please contact sales@serioussport.co.uk
Please note that Serious Sport will not pay customs or import charges, so you should check with your local customs office to see if these are payable ahead of ordering. We will always state the true value of the goods on the invoice and shipping paperwork.